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Privacy Policy

Wolf Real Estate & Loans respects your privacy. This policy explains how we collect, use, disclose, protect, and retain personal information.

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Last Updated: October 23, 2026

Overview

Wolf Real Estate Group Inc. dba Wolf Real Estate & Loans respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit wolf.realestate, search for homes, use seller planning tools, submit an inquiry, apply for mortgage services, communicate with us, or otherwise request real estate, mortgage, or related services.

This Privacy Policy applies to this website, online forms, home-search and real estate inquiry tools, mortgage application systems, client portals, communications, and related services. Third-party mortgage application, CRM, portal, analytics, and communication providers may also have their own privacy policies.

2. Information We Collect

We may collect personal information directly from you, from co-borrowers, sellers, buyers, authorized representatives, real estate agents, lenders, credit reporting agencies, employers, financial institutions, verification providers, title and escrow companies, insurance providers, public records, service providers, and other parties involved in your inquiry, loan application, purchase, sale, refinance, or requested services.

Information may include identifying and contact information, property addresses, purchase or sale goals, transaction details, communications, website and device information, and information needed to provide real estate or mortgage guidance.

  • Name, mailing address, property address, email address, phone number, and other contact details.
  • Home search, seller planning, saved-search, listing, showing, offer, escrow, HOA, disclosure, and transaction information.
  • Mortgage inquiry, loan application, income, employment, credit, asset, debt, and financial information when you request mortgage services or authorize review.
  • Website usage information such as IP address, browser type, device type, pages viewed, referring pages, approximate location derived from IP address, cookies, analytics data, and form interactions.
  • Communications such as emails, text messages, voicemails, form submissions, call details, secure portal messages, uploaded documents, notes, and support requests.

3. Sensitive Personal Information

Some information collected in connection with mortgage, real estate, identity verification, compliance, or transaction services may be sensitive, including Social Security number, government identification, financial account information, credit information, income documentation, tax documents, and transaction-related financial information. Use secure portals or other secure upload methods when submitting sensitive documents.

4. How We Use Information

We may use personal information to:

  • Respond to inquiries and provide real estate, mortgage broker, purchase, sale, refinance, valuation, pre-approval, and related services.
  • Evaluate search criteria, listing strategy, offer structure, seller net, property details, loan options, program availability, and underwriting requirements.
  • Prepare, process, submit, manage, or support a loan application or real estate transaction.
  • Communicate with lenders, title companies, escrow companies, agents, appraisers, inspectors, insurance providers, HOA contacts, CRM providers, and other transaction parties.
  • Provide disclosures, notices, documents, status updates, appointment reminders, document requests, and service-related communications.
  • Prevent fraud, unauthorized access, identity theft, or other illegal or harmful activity.
  • Comply with federal, state, and local laws, licensing requirements, regulatory requests, lender requirements, investor requirements, audit obligations, court orders, subpoenas, and other legal obligations.

5. How We Share Information

We do not sell your mortgage application information.

We may disclose personal information when reasonably necessary to provide services, process a loan, support a real estate transaction, comply with law, protect our business, or operate our systems.

Text messaging originator opt-in data and consent are excluded from every category below and will not be shared with any third parties.

  • Mortgage lenders, wholesale lenders, investors, credit reporting agencies, underwriting systems, verification providers, loan servicers, and related mortgage parties.
  • Real estate agents, title companies, escrow companies, appraisers, inspectors, insurance providers, homeowners associations, notaries, settlement providers, and other transaction parties.
  • Technology and service providers such as CRM, email, hosting, analytics, e-signature, compliance, security, communication, document portal, search, and mortgage application vendors.
  • Professional advisors, regulators, licensing agencies, law enforcement, courts, government agencies, auditors, lenders, and other parties where disclosure is required or permitted by law.
  • Other parties with your consent, direction, or as necessary to complete a service or transaction you requested.

6. Communications, Calls, Emails, And Text Messages

When you send us an inquiry or otherwise contact us, we may reply about that inquiry, application, transaction, account, or related services by email, by phone at a number you provide, by mail, or through a secure portal.

Our website contact and home-inquiry forms show a notice next to the submit button. By selecting that button, you agree that David, Tasha, or the Wolf team may contact you about your request by phone, email, or text message at the number you provide. If you do not include a phone number, we will reply by email. Consent isn't a condition of any purchase or service. Message frequency varies. Message and data rates may apply.

We keep a record of which notice version was shown, when you submitted, through which form, and whether you provided a phone number, so we can honor your choices.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can stop text messages at any time by replying STOP, or reply HELP for help. You may opt out of marketing emails by using the unsubscribe link where available, and you may ask us to stop calling or texting you by contacting us using the information in this policy. Opting out of texts or marketing emails does not prevent emails about an active inquiry, application, transaction, document request, legal notice, or service relationship.

If you subscribe to Wolf Market Pulse, including by confirming from an edition someone shared with you, we may keep your subscription with a free Wolf account for that email address so your email choices can be managed in one place. We don't sign you in or send account emails unless you choose to sign in. Every Market Pulse email includes a one-click unsubscribe link, and you can ask us to close the account at any time using the contact information in this policy.

7. Cookies, Analytics, And Online Tracking

Our website and online systems use cookies and similar technologies that they need to work, such as keeping you signed in to your Wolf account, protecting forms and sign-in from fraud and abuse, and remembering choices you make.

When enabled on eligible public pages of wolf.realestate, Wolf may set a first-party cookie with a random visitor ID, not your name or email address, unless Global Privacy Control or your browser-level choice turns history off. The cookie works only on the host that set it. It lets us keep a time-ordered browser history of page categories and eligible listings viewed, their times, and the first page category, broad arrival source and recognized campaign category. Raw URLs, referring URLs, search text, form values, IP addresses and browser/device descriptions are not stored in Wolf's analytics records. A random ID does not make the history anonymous: it can become associated with a person as described below.

We divide this history into separate parts called segments. An accepted inquiry can link the segment used to submit it to a Wolf person record after our checks and screening. Returning to Search after signing in to Wolf Account can link the incoming segment after identity and privacy-notice checks. Creating an account on its own, or continuing to browse while signed in, does not automatically link later segments. We stop adding to the submitted segment while screening is pending and give the browser a new random ID. Once a segment is linked, it stays closed and cannot be linked to someone else. Later segments need their own qualifying inquiry or signed-in return. A failed or blocked link may leave a closed, unlinked segment.

David, Tasha and authorized Wolf staff may view retained linked page-category and listing history in the staff-only People view. Staff access is permission checked and logged without copying the history into access logs. A shared browser does not prove who viewed a page or listing, or what caused an inquiry. Identifiers are not shared between hosts or devices. Separate qualifying links can add segments to the same person's record, but do not join them into one continuous browsing history. We do not use this visitor cookie on Wolf Account or Wolf Home pages.

Unlinked segments expire 180 days after the last eligible navigation we successfully record or 13 calendar months after first issuance, whichever comes first. A visit does not restart the 13-month limit. We keep at most 250,000 unlinked segments per organization and 500 events per segment. Linked events expire 13 calendar months after their original occurrence, with at most 2,000 newest events across 50 segments per person. Linking, viewing, merging and migration never reset their occurrence time. Legacy history keeps its earlier 30-day expiry. Outages and limits can leave gaps without affecting inquiries or sign-in.

Expired or hidden history is unavailable to staff before physical cleanup, which runs independently of collection. Authorized staff can delete linked browser segments, events and arrival attribution without deleting the person, contacts, inquiries, transactions or consent ledger. Minimal rejection fences keep no events or person/source links, are capped at 250,000 per organization and expire at the segment's original hard deadline. For already-linked history, use the privacy contact process. Ordinary cookie deletion does not delete server history.

Wolf browser-segment history and arrival attribution are used only by Wolf, never sold or shared with advertising networks, and never sent to Follow Up Boss. They do not determine identity, access, marketing consent, CRM routing, source labels or lead intent. Follow Up Boss remains our customer relationship management service for inquiries and client relationships. Ordinary inquiry delivery and separate signed-in Search listing-view records/CRM delivery are account and business features, not this optional segment history.

When enabled, our first-party measurements also record which registered calls to action are selected, the first input into each registered form during a page load, and form submission attempts. This includes contact, home-value, buying, selling, listing-question/showing and Market Pulse subscription actions, and links to create a Wolf account. We do not record what you type. Search activity counts also include successfully saved homes/searches, saved-search email-choice opt-ins, and inquiries admitted after screening; these are separate events, not counts of unique people or proof that an alert was delivered.

When enabled and permitted by this browser, registered button and form events may be added only to an existing eligible browser segment; a beacon does not create or renew a visitor cookie. These events share the same 500-event segment cap, unlinked expiry, 13-calendar-month linked-event expiry, 2,000-event person cap and history-deletion rules as views. Authorized Wolf staff use retained linked events as browsing context, not verified actions by that person.

Separately, we may keep aggregate counts to understand use of the site. These counts contain no visitor ID or individual browsing history and do not use cookies or IP addresses to identify you.

When enabled, aggregate accepted-inquiry counts use only bounded page, form, button and arrival-category fields sent with that inquiry. Optional tab-only browser context lasts up to 24 hours or until the tab closes; it contains no visitor identifier. Persistent visitor history is not read or added for inquiry attribution. Reported categories are discarded after counter emission, not attached to a person or inquiry business record, and never change CRM routing or consent or go to Follow Up Boss. Short-lived hashed admission keys prevent repeated or abusive measurement writes and expire after 48 hours; they contain no form values or raw navigation URLs.

Some pages load content from other providers, such as maps from Apple, listing photos from MLS media services, and web fonts from Google. Those providers receive basic technical information, such as your IP address and browser type, needed to deliver that content.

We do not use advertising networks, retargeting, or cross-site advertising cookies, and we do not sell personal information or share it for cross-context behavioral advertising. Other than service providers acting on our behalf, we do not allow third parties to collect personal information about your online activities over time and across different websites when you use our website.

We honor Sec-GPC: 1 (Global Privacy Control) by not issuing or renewing the Wolf visitor cookie, adding optional browser-segment history or linking that request's segment to an inquiry/account. GPC overrides a permissive saved choice.

Do Not Track is distinct from Global Privacy Control. We do not change site behavior in response to Do Not Track. Blocking all cookies in browser settings may affect essential sign-in features.

8. Retention And Security

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, comply with legal, regulatory, licensing, lender, investor, tax, accounting, audit, and recordkeeping obligations, resolve disputes, enforce agreements, prevent fraud, and protect our rights.

We use administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method is completely secure, so do not send Social Security numbers, tax returns, bank statements, or other highly sensitive information through basic website forms or unsecured email unless specifically instructed and you accept the risk.

9. California Privacy Notice

If you are a California resident, California law may provide additional rights regarding certain personal information that is not otherwise exempt under federal or state financial privacy laws.

You may have rights to request access, correction, deletion, information about collection and disclosure practices, limitation of certain sensitive personal information uses, and opt-out rights where applicable. We may need to verify your identity before responding.

10. Financial Privacy And GLBA

Certain personal information collected in connection with mortgage loan inquiries, applications, servicing, or financial services may be subject to the Gramm-Leach-Bliley Act, Regulation P, the Fair Credit Reporting Act, the California Financial Information Privacy Act, and other financial privacy laws. Where those laws apply, our use and disclosure of information may be governed by those laws and by any GLBA privacy notice we provide.

11. Third-Party Websites And Services

This Privacy Policy does not apply to third-party websites or services, including mortgage application, lender, credit, verification, title, escrow, social media, advertising, or analytics services that we do not control. Review those policies before providing information to third parties.